Recognize a scam - Scams and fraud - CRA (2024)

Scam type options: out of

  • Canada Pension Plan and Old Age Security scam

    Scam type: Text message

    Description

    Fraudulent text messages claiming to be from the CRA regarding a line from the taxpayer’s most recent tax assessment, asking the taxpayer to respond “Y” for yes to resolve the issue. The text message scam then sends the recipient a fake CPP-related hyperlink, which takes them to a realistic impersonation of the CRA and banking websites, asking for personal information to sign in to the fraudulent website.

    What to do

    • Do not provide any personal or financial information
    • Do not click the link or reply to the message
  • Canada Carbon Rebate scam

    Scam type: Text message

    Description

    A text message claiming to be the CRA has a link to the Canada Carbon Rebate. It may include images copied from Government of Canada social media accounts.

    What to do

    • Do not click on the link or reply to the message

    Refer to CRA's information: Canada Carbon Rebate

  • Messages containing personal information

    Scam type: Text message

    Description

    Message claiming to be the CRA, requests a payment or contains a link. It contains personal information such as, your name, date of birth, or Social Insurance Number.

    What to do

    • Do not provide any personal or financial information
    • Do not click the link or reply to the message
  • Emergency or disaster benefit scam

    Scam types: Text message | Email | Instant message

    Description

    Message claiming to be the CRA with a link to emergency benefits. Targeting people who are impacted by emergencies or disasters.

    What to do

    • Do not click on the link or reply to the message

    Refer to ESDC's information: Help for individuals affected by hazardous weather and natural disasters

  • Grocery Rebate scam

    Scam types: Text message | Email

    Description

    Message with a link, claiming to be the CRA about the Grocery Rebate.

    What to do

    • Do not click on the link or reply to the message

    Refer to CRA's information: Grocery Rebate

  • Cryptocurrency scam

    Scam type: Phone call

    Description

    Claiming to work for the CRA, the scammer calls requesting money be transferred by cryptocurrency to cancel an RCMP warrant for your arrest. Pretending to be the RCMP, the scammer calls back to instruct you to transfer money from your bank account to cancel the arrest warrant. They promise to return your money once your name is cleared. The scammer provides phone numbers and passwords to deposit money into a local coin machine or cryptocurrency terminal.

    What to do

    • Do not provide any personal or financial information
    • Hang up if the caller requests money
    • Verify the caller is from the CRA

    Refer to CRA's information: Verify it's the CRA calling

  • GST/HST tax refund / credit scam

    Scam types: Text message | Email

    Description

    Claiming to be the CRA, the scammer sends you a text message or an email about giving you a GST/HST tax refund or credit. You are asked to provide personal information to proceed. Scammer asks you to reply or click on a link to complete an application form with an urgent deadline to receive your refund or credit.

    What to do

    • Do not click on the link or reply to the message
    • Do not send any personal or financial information

    Refer to CRA's information: GST/HST credit

  • Scam to access your CRA accounts

    Scam type: Text message

    Description

    Scammer sends a text message claiming to be the CRA to gain access to your CRA accounts. Message will say there is an error with your account which will need to be updated. You are asked to text back "HELP" and then may be asked to provide personal information.

    What to do

    • Do not click on the link or reply to the message
    • Do not send any personal or financial information
  • Phishing scam to offer a refund

    Scam types: Text message | Email

    Description

    Phishing scam impersonating the CRA to offer fake refunds to Canadians. Scammers will use a fake CRA email address or phone number to offer a refund. The message says the CRA owes you a refund and will ask you to click on a link to provide:

    • Personal information such as your social insurance number, date of birth or your name
    • Online banking information to accept the refund by e-transfer

    What to do

    • Do not click any links or reply to the message
    • Do not send any personal or financial information
  • Identity theft and fraudulent tax returns

    Scam type: Identity theft

    Description

    Scammers acquire personal information (such as user ID and passwords), and file fake tax returns in your name. This is referred to as identity theft and targets all Canadians.

    You may notice:

    • A change on your account
    • An email notification saying your account has been modified
    • A delay in receiving credits or refunds
    • Difficulty filing your tax return online

    What to do

    • Check your account for any unauthorized changes
    • If any are found, contact the CRA as soon as possible

    Refer to CRA's information: Report a scam or identity theft

  • Extortion phone call demanding payment

    Scam type: Phone call

    Description

    Scammers claiming to be the CRA will call to demand payment. They will call you from a fake number. They may spoof a local number or a number from local law enforcement agencies or governments.

    Scammer may ask you to confirm your social insurance number and demand you pay them by Bitcoin or gift cards.

    What to do

    • Do not provide any personal or financial information
Recognize a scam - Scams and fraud - CRA (2024)

FAQs

Recognize a scam - Scams and fraud - CRA? ›

Scammers claiming to be the CRA will call to demand payment. They will call you from a fake number. They may spoof a local number or a number from local law enforcement agencies or governments. Scammer may ask you to confirm your social insurance number and demand you pay them by Bitcoin or gift cards.

Where do I report suspected scams? ›

Email and SMS scams

If you did pay money or provide sensitive personal identifying information to the scammer, phone us on 1800 008 540 to report it. You should also: make an official report to your local police. contact your bank or financial institution if you provided your credit card or bank details to the scammer.

How to report a scammer in Canada? ›

Tips for reporting online

You'll need to start over or call our toll-free line to report (1-888-495-8501).

What is the CRA number for identity fraud? ›

If you suspect that your personal information has been compromised and you believe your tax information may be affected, please contact the CRA at 1-800-959-8281. For more information on how to protect yourself, visit our Web site at canada.ca/taxes-fraud-prevention.

How do I report a scam suspect? ›

online. on 0300 123 2040 (Monday to Friday 8am to 8pm).

How do I report a fake scammer? ›

Federal Trade Commission (FTC)

ReportFraud.ftc.gov is the federal government's website where you can report fraud, scams, and bad business practices.

Where can I expose a scammer? ›

If you experienced a scam — or even spotted one, report it to the FTC at ReportFraud.ftc.gov.

Is it worth reporting a scammer? ›

The most efficient way is to report scams immediately to your bank's fraud department if you had money stolen from you on a credit or debit card. The FTC focuses on stopping businesses who use scams to make money. They also work to get customers refunds for any money lost from scams.

Where do I report spam in Canada? ›

It's equally important to report any suspicious activity, including smishing, to your local police and to the Canadian Anti-Fraud Centre's online reporting system or by phone at 1-888-495-8501.

What is the punishment for scamming in Canada? ›

Fraud charges over $5,000 is a straight indictable offence and carries a maximum sentence of 14 years in prison. It is a very serious criminal charge, and in many cases, a conviction will lead to a lengthy prison term. There is a third type for particularly severe fraud cases when the property values exceed $1 million.

What is the Canadian fraud Center number? ›

If you suspect you may be the victim of fraud, contact your local police service. You can also ask for help from the Canadian Anti-Fraud Centre online or by calling 1‑888-495-8501.

What to do if a scammer has your passport details? ›

File an identity theft report with the FTC.

If a scammer knows your passport number, it won't be difficult to gather enough information about you to steal your identity.

How do I check for identity fraud in Canada? ›

Check your bills, accounts and statements regularly. Some criminals may start by making small debit or credit card charges in hopes you won't notice. If you see a charge you don't recognize, contact your bank or financial institution. Check your credit reports from both nationwide credit bureaus regularly.

How to track down someone who scammed you? ›

Utilize social media platforms to search for the scammer's name or usernames. Look for any profiles or accounts that match details they provided you with. Employ reverse search tools designed to connect names, phone numbers, or email addresses to publicly available information.

How do I report a threatening scam? ›

Learn about and report scam calls and texts

Report phone and text scams to ReportFraud.ftc.gov.

What happens if a scammer has your email address? ›

Attempt to steal your identity.

If your email address leads scammers to enough of your other personal information, they could even take over your identity, drain your financial accounts, or obtain new loans in your name.

Who to call if you think you are being scammed? ›

If you suspect a scam, there are a few important steps you should take right away. Contact your local police or sheriff's office to report the scam. Contact your state attorney general.

What happens when you report someone for scamming? ›

Your report is shared with more than 2,800 law enforcers. We can't resolve your individual report, but we use reports to investigate and bring cases against fraud, scams, and bad business practices. Read our Privacy Act statement to learn more about how we collect and use your information.

What to do if a scammer has your phone number and address? ›

What To Do If Scammers Have Your Phone Number
  1. Contact your mobile carrier.
  2. Lock your SIM card.
  3. Ignore one-ring phone scams.
  4. Never click on links in text messages from unknown senders.
  5. Use strong passwords and 2FA.
  6. Block scam calls on your phone.
  7. Remove your phone number from data broker lists.

How can I check if a phone number is spam? ›

Alternatively, you can search the number on Google, forums, or websites like Reddit to see if others have flagged it as a suspected spam or scam number.

References

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