The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 608 |
| Houston, TX | 345 |
| Philadelphia, PA | 254 |
| Seattle, WA | 251 |
| Washington, D.C., DC | 250 |
| Atlanta, GA | 205 |
| Salt Lake City, UT | 196 |
| Denver, CO | 183 |
| Sacramento, CA | 151 |
| San Francisco, CA | 136 |
| Detroit, MI | 135 |
| Indianapolis, IN | 133 |
| Miami, FL | 127 |
| Orlando, FL | 125 |
| Minneapolis, MN | 115 |
| Portland, OR | 108 |
| Brooklyn, NY | 106 |
| Boston, MA | 99 |
| Jacksonville, FL | 90 |
| Pittsburgh, PA | 81 |
| Oakland, CA | 79 |
| Baltimore, MD | 71 |
| New York City, NY | 65 |
| Tampa, FL | 64 |
| Reno, NV | 49 |
| Nashville, TN | 47 |
| San Jose, CA | 46 |
| Tacoma, WA | 41 |
| Charlotte, NC | 39 |
| Birmingham, AL | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Ted Sarandis (@SarandisTed) reported @CoachPeteBellWU @bostonradio Decent writer but I agree super annoying on TV. He thinks he’s a TV star now because he he has some terrible show on Comcast/ NBC whatever it is.
- Fernando G 🇵🇹🇸🇻 (@lastrainforest) reported fromSan Antonio, Texas
My internet through @ATT is supposedly faster than what I had with xfinity and yet my tv loses its connection all the time. 🙄Nothing like having to call support after midnight on a weekend.
- Frank Sidari🇺🇸🇮🇹 (@SidariFrank) reported
@Xfinity @MasterClass @hbomax If the internet stays working. Pay for 300mbps lucky to get 80mbps calling about it for months. One thing Xfinity really good at and never fail is collecting your money. At wits end
- 💥#FutureOfTV 📺 Building it @ Amagi 🚀 (@brianlring) reported
@benjamiller My guess has been 50M but let’s see. Next few years we should have an answer. Comcast / xumo / flex / charter / xclass walmart JV will help drive equilibrium i think
- Andrew (@MarkusFox) reported
@Space_Yeen It could be worse. My neighbor has been without internet for at least three weeks ("Xfinity by Comcast") and the amount of crap they have to go through just to fix it is insane. I'll leave it at that.They seem to be the only Xfinity customer on this street with this problem.
- Randy Henry (@Houndog321) reported
@markjarman @TeamJGRfan @RacingGuy There's a little ford support with DGR but your right Ford pulled out in the early 2000s and haven't had much impact since. Same in the xfinity series. Really only have 2 full time teams. Don't know how much factory support is behind them if any.
- CBCAElite1 (@CBCAElite1) reported
@comcast #Comcast #Xfinity @Xfinity Please fix your robot call lady to allow customers to press zero to talk to an agent 😩😩😩🤬🤬🤬And stop saying let us text instead or go online …if we could go online, we wouldn’t call 🤬
- Marcelo Lv Cabral (@lvcabral) reported
Since April my internet connection is unstable, dropping multiple times a day, @XfinitySupport is trying to help but every time they send someone I have to tell the whole story all over again. Is so dumb support system! @Xfinity I can't recommend at all, but we have no option 😡
- Danul (@ThatGuyDanul) reported
@Xfinity has to have some of the WORST SERVICE WHEN IT COMES TO INTERNET! No way we pay as much as we do and they constantly **** us like this! **** you xfinity fr smh tired of it!
- Carlos (@503dnkash) reported
@Xfinity Worst wifi ever *****
- perra ←～(o ｀▽´ )oΨ (@milkymichy) reported
my internet is so *** at night, im tellin yall never get xfinity wifi
- Stutonios (@Stu_Onions) reported
@comcast Nah bro you scamming people for mid *** internet.make that **** free. Go **** yourself.
- Mako of the Black Sun (@colorlessOculus) reported
@comcast You ******* gave me a massive bill after you failed to shut off service to a place until like 6 monthes after I moved out...
- Barry DeCicco (@BarryDeCicco) reported
@hilzoy @Xfinity If you have an alternate provider, sign up with them. You will get a new customer discount, and they will actually send somebody out to install it!
- Melvin Stewart (@DJMelloSoul) reported
@tomantv @timmypeartree @LasVegasLocally Because someone doesn’t want to overpay for **** service they’re broke? I have the high speed from Cox and the Shìt is trash. I miss Comcast.
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